TMF931 Onboarding and Ordering
Enables Channel Partners and Marketplace providers to efficiently manage service onboarding and order execution
Unlock Seamless Service Onboarding
What it does?
The TMF 931 Onboarding and Ordering API is a standardized, headless API designed to streamline onboarding and ordering processes within the telecommunications ecosystem. This API enables Channel Partners and Marketplace providers to efficiently manage service onboarding and order execution through a flexible, operate-first interface.
Key Features
- Headless Operation: Facilitates seamless integration with existing systems via a headless API, allowing for flexible and scalable workflows.
- Standardized Data Models: Adheres to the TMForum 931 standard, as outlined in the GSMA Open Gateway playbook, ensuring industry-wide compatibility and interoperability.
- Efficient Onboarding & Ordering: Simplifies the registration, configuration, and management of new services and customer orders.
- Secure and Scalable: Designed with security best practices to support enterprise-grade deployments.
What it does?
This API is ideal for developers building applications that require automated onboarding and ordering workflows, especially within partner ecosystems and marketplaces. It provides a robust foundation for integrating service provisioning processes with minimal friction.
How it works?
This section provides an overview of the typical process involved in onboarding and activating a service using the TMF 931 Onboarding and Ordering API. It illustrates how different parties interact to deliver a seamless service experience, from the initial request by the developer to the final usage of the service within an application.

- The Developer initiates a service request by registering or ordering through the Channel Partner.
- The Channel Partner sends an onboarding request to the Telco (Orange) using the TMF 931 API.
- The Telco processes the request and activates the requested service.
- Upon activation, the Telco confirms the process back to the Channel Partner.
- The Channel Partner then provides the Developer with the access credentials.
- The Developer can now use the service within their application.
This process ensures a streamlined, automated, and transparent onboarding experience, enabling rapid deployment and management of telecom services.